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Production Specialist

1 month ago

Navi Mumbai, Maharashtra, India IDFC FIRST Bank Full time

Job Summary

At IDFC FIRST Bank, we are seeking a highly skilled Production Specialist to join our Information Technology team. The successful candidate will be responsible for providing production support to our software applications, ensuring seamless operation and resolving any issues that may arise.

Key Responsibilities

  • Administer and resolve day-to-day production application issues
  • Provide updates and perform root cause analysis
  • Experience in Trade Finance Application / Supply chain management
  • Hands-on experience in technologies like Oracle Database, PL/SQL, Java, MQ
  • Good understanding of WebLogic, Apache Services, Linux
  • Responsible for Availability, Migrations and Capacity Maintenance & Upgrades of application
  • Handle Mandatory monthly/quarterly patching
  • Hands-on with Application Monitoring Activities
  • Research, recommend, configure, and administer software configuration changes
  • Perform routine operations tasks
  • Work with software vendor to have application issues fixed
  • Troubleshoot errors and application issues
  • Incident / Change Management
  • Tracking the incidents in Ticketing tool and acting accordingly
  • Good understanding on Incidents SLA, and strictly Adhering to defined SLA
  • Good understanding of Change and Release Management
  • Coordinating with the OEM / Vendor / Infra Team

Requirements

Bachelor of Science ( / Bachelor of Technology ( / Bachelor of Computer Applications (BCA)

Master of Science ( /Master of Technology ( / Master of Computer Applications (MCA)

2 to 5 years of experience