Operations Manager

3 days ago

Mumbai, Maharashtra, India beBeeOperations Full time ₹ 2,50,00,000 - ₹ 3,00,00,000
Job Title: Operations Manager - Facility Services

The ideal candidate will have a proven track record as an Operations Manager in driving and implementing office moves, refurbishments, renovations, and upgrades.

  • Responsible for managing all aspects of project execution, including schedule development and management, budget development and management, internal approvals, design and construction document production, occupancy of medium to large offices, RFP processes, construction, MEP (AHM/UPS/Gen sets/AC vents etc), furniture, etc.
  • Ensure projects are executed within defined schedules and budgets.
  • Review all proposed plans and construction documents to identify possible value engineering and cost reduction opportunities.
  • Raise proposals for each project and ensure design implementation and execution as per set standards.
  • Responsible for vendor management, negotiations, procurement, and all project documentation (including relevant approval) for all projects.
  • Collaborate with vendors to ensure compliance with various health and safety standards.

Facilities Management Responsibilities

  • Ensure the delivery of facilities management services to a high standard. Identify opportunities that will continuously improve all aspects of operations.
  • Focus on quality of service delivery, ensuring best practices are followed.
  • Overall responsibility for all soft services incl. Reception services, Postroom, Catering/Vending, Cleaning, Security, meeting rooms, events management etc.
  • Support the development of contracts and contractor management.
  • Contribute to procurement strategy and benchmarking projects.
  • Support and lead the management of all hard services Incl. Asset Management across M&E plant, Buildings & Equipment and PPM scheduling.
  • Ensure records are created and maintained for building (site log books) to demonstrate full operational procedures are followed.
  • Manage office space utilization and continuously develop 'ways of working'.

Operational and Financial Accountabilities

  • Work across the business to support all aspects of operational service delivery.
  • Advise senior leadership team in the allocation of space and office accommodation within the building.
  • Develop, review and keep the Business Continuity Plan and arrangements up to date, fit for purpose and regularly tested.
  • Devise, manage, deliver annual Facilities budget.
  • Assess and forecast financial performance, including comparison of actuals to budget, consider outlook and manage activity to deliver agreed financial outcomes.

People Leadership

  • Encourage, develop, and lead a team and build strong connections with external suppliers to manage contracts and escalate and resolve concerns.
  • Organizing and scheduling tasks, delegating, and providing insight into how to prioritize and manage demand to maximize team talents.

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