Senior Cisco Voice Solutions Specialist

2 days ago


Thoothukudi, Tamil Nadu, India beBeeCiscoSpecialist Full time ₹ 10,00,000 - ₹ 25,00,000

Job Summary:

We are seeking an experienced Cisco UCCE Technical Specialist to join our team.

The successful candidate will be responsible for providing Level 3 support for Cisco UCCE, UCCX, PCCE solutions and third-party call recording platforms.

Key Responsibilities:

  • Troubleshoot complex issues with Cisco ICM/CCMP/CVP/CUIC.
  • Create MACDs in Cisco UCCE and IPT platforms.

Technical Requirements:

  • Proficient in VOIP protocols, including SIP, H.323, and MGCP.
  • Familiarity with ITIL processes.
  • Understanding of Cisco Voice network deployment models and voice network devices.
  • Knowledge of VOIP and Performance Management Tools.
  • Experience with Telecom infrastructure protocols, including ISDN and analogue signalling.

Skill Requirements:

  • Strong analytical skills and problem-solving abilities.
  • Excellent communication skills.
  • Ability to work in a fast-paced environment with multiple priorities.

Professional Experience:

  • 8-12 years of experience in Cisco UC, UCCE, Voice gateway, call management, Webex, CVP, VMware, patch management, release management.


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