Telecom Network Support Specialist

24 hours ago

Thoothukudi, Tamil Nadu, India beBeeTelecom Full time ₹ 25,00,000 - ₹ 60,00,000

Job Opportunity: Telecom Network Support Specialist

We are seeking highly motivated professionals to join our Voice NOC & Technical Assistance Center (TAC) team. This role involves supporting and managing voice/telecom networks, troubleshooting VoIP services, and collaborating with global vendors and carriers to ensure seamless operations.

  • Provide end-to-end support for telecom services—from ticket creation to resolution.
  • Manage & troubleshoot Hosted PBX, SIP Trunking, PRI, Toll-Free Services, Long Distance, and Audio Conferencing.
  • Diagnose VoIP call issues including ASR, ACD, PDD, Dead Air, DTMF, codec mismatches, one-way audio, DID, and Toll-Free services.
  • Monitor and manage network entities including routers, switches, NGN, soft switches, SBCs, gateways, and Tx equipment.
  • Perform proactive monitoring on Dialogic NGN, Sansay, Acme/Oracle SBCs, Cisco ONS, and other telecom hardware.
  • Collaborate with vendors on T1/T3 circuits, conduct head-to-head testing on transport layers.
  • Investigate and resolve fraud-related cases, and provide escalation support by analyzing SIP/SS7 traces, CDRs, switch logs.
  • Ensure SLA adherence and provide timely updates to customers and vendors.
  • Troubleshoot VoIP features including answering rules, music on hold, calling card services, etc.
  • Work in a 24/7 rotational environment ensuring minimal service disruption.

Requirements and Qualifications

  • Strong knowledge of CUCM, SIP/SS7 protocols, SBCs, NGN, and VoIP troubleshooting.
  • Familiarity with telecom hardware including Dialogic, Sansay, Acme/Oracle SBCs, Cisco ONS, routers, and switches.
  • Certifications such as CCNA Voice / CCNP Voice are an added advantage.
  • Excellent communication skills.
  • Strong analytical and problem-solving abilities.
  • Ability to quickly learn and adapt to internal tools & applications.

  • Telecom Network Specialist

    1 week ago

    Thoothukudi, Tamil Nadu, India beBeeTelecom Full time ₹ 15,00,000 - ₹ 21,00,000

    Job Title: Telecom Network SpecialistOverviewWe are seeking an experienced Telecom Network Specialist to join our team. This role will be responsible for designing, building, and testing network infrastructure, as well as providing customer circuit provisioning and assurance support.Key Responsibilities:Design, build, and test network infrastructureProvide...

  • Enterprise Telecom Network Architect

    1 day ago

    Thoothukudi, Tamil Nadu, India beBeeNetwork Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Job Summary:We are seeking an accomplished Senior Network Solutions Specialist to design and deliver large-scale telecom and enterprise infrastructure projects. The ideal candidate will have extensive hands-on experience in network security, LAN/WAN architecture, cloud integration, and enterprise networking solutions.Key Responsibilities:Architecture &...

  • Telecom Strategist

    7 days ago

    Thoothukudi, Tamil Nadu, India beBeeStrategist Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Our team is seeking a seasoned Telecom Strategist with expertise in AI and GenAI solutions. This role will involve serving as a trusted advisor to telecom clients, helping them navigate the transformative potential of AI and GenAI technologies to solve complex challenges and drive business innovation.Key Responsibilities:Establish strong relationships with...

  • Optical Network Installation Specialist

    1 day ago

    Thoothukudi, Tamil Nadu, India beBeeFiberNetwork Full time ₹ 9,00,000 - ₹ 12,00,000

    Fiber Network SpecialistSeeking an experienced Fiber Network Specialist to support the installation, maintenance, and troubleshooting of fiber optic networks. The ideal candidate will have 1-2 years of hands-on experience in fiber optic installation and maintenance.Key Responsibilities:Assist in installing, splicing, terminating, and testing fiber optic...

  • Network Content Specialist

    1 week ago

    Thoothukudi, Tamil Nadu, India beBeeTelecom Full time ₹ 20,00,000 - ₹ 30,00,000

    Network Content SpecialistThe ideal candidate will possess a strong understanding of 4G/5G networks and AI/ML applications. This individual will develop compelling narratives and high-impact collateral to communicate complex solutions to customers.Key Responsibilities:Develop engaging content aligned with UST product Service and Solution Strategy.Create...

  • Telecoms Integration Expert

    1 week ago

    Thoothukudi, Tamil Nadu, India beBeeIntegration Full time ₹ 15,00,000 - ₹ 20,00,000

    Nokia RAN Integration SpecialistJob Summary:We seek an experienced Telecoms Integration Expert to support the integration, commissioning, and troubleshooting of Nokia RAN equipment for T-Mobile projects.Perform end-to-end integration of new sites, technology upgrades (4G/5G), and ensure seamless performance as per TMO standards.About the Role:The successful...

  • Key Telecom Specialist Needed

    3 days ago

    Thoothukudi, Tamil Nadu, India beBeeTelecom Full time ₹ 50,00,000 - ₹ 80,00,000

    Telecom ExpertWe are seeking a skilled telecom professional to join our team. The successful candidate will have expertise in copper/fiber termination and patching as per standard datacenter and outdoor protocols.The key responsibilities of this role include:Performing maintenance tasks including splicing, termination, and patching of...

  • Enterprise Network Architect

    1 day ago

    Thoothukudi, Tamil Nadu, India beBeeNetwork Full time ₹ 20,00,000 - ₹ 25,00,000

    About The RoleWe are seeking a seasoned Network Architect with extensive experience in designing, implementing and managing large-scale enterprise networks.Key Responsibilities:Develop and implement comprehensive network architectures that support multi-cloud and hybrid environments.Design and integrate cloud-based networking and security frameworks across...

  • Network Specialist

    5 days ago

    Thoothukudi, Tamil Nadu, India beBeeNetworkSpecialist Full time ₹ 2,60,000

    Job OpportunityThis key role is for a Network Specialist to perform remote technical assistance with various clients to implement and maintain Cisco-based networks.Initial responsibilities include full-time work managing Cisco network devices and providing support for the follow-the-sun model.Key Responsibilities:Implement, troubleshoot, and document complex...

  • Cybersecurity Network Specialist

    14 hours ago

    Thoothukudi, Tamil Nadu, India beBeeCybersecurity Full time ₹ 40,00,000 - ₹ 50,00,000

    Job Title: Cybersecurity Network SpecialistJob Description:We are seeking a skilled cybersecurity network specialist to join our team. As a key member of our digital perimeter security team, you will be responsible for implementing, managing, and supporting secure internet access solutions.You will work closely with other IT teams to ensure seamless...