
Organizational Development Specialist
3 days ago
We are seeking a highly skilled Human Resources Business Partner to join our team. As an HRBP, you will play a strategic role in driving people strategies, enhancing employee engagement, and building a culture of performance.
- Align HR initiatives with business goals by partnering with business leaders to drive people strategies and enhance employee engagement.
- Manage the end-to-end employee lifecycle, including onboarding, performance management, engagement, and retention, ensuring that all employees receive a seamless experience.
- Address workforce challenges such as attrition, absenteeism, shift adherence, and productivity by analyzing key HR metrics and developing effective solutions.
- Handle employee relations, grievances, and conflict resolution with fairness and empathy, ensuring that all employees feel heard and supported.
- Partner with business teams to identify skill gaps and drive capability-building initiatives, enabling employees to grow and develop within the organization.
Requirements:
- 3–8 years of HR experience, preferably 2+ years as an HRBP in the BPO/Call Center industry.
- Proven experience handling large employee bases (300–500 employees).
- Strong understanding of BPO workforce dynamics, shift operations, and engagement challenges.
- Excellent stakeholder management skills influencing leadership and frontline employees alike.
- Strong problem-solving, conflict management, and decision-making skills.
- Experience with HR tools, data reporting, and HRMS platforms.
- MBA/PGDM in HR or related field preferred.
Key Skills and Qualifications:
- Strategic thinking and planning
- Communication and interpersonal skills
- Problem-solving and conflict management
- HR tool and data analysis expertise
- Leadership and stakeholder management
What We Offer:
- Opportunities for career growth and development
- Collaborative and dynamic work environment
- Competitive compensation and benefits package
How to Apply:
Please submit your resume and cover letter to us, highlighting your relevant experience and qualifications. We look forward to hearing from you
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