IT Infrastructure Specialist

5 days ago

Nashik, Maharashtra, India beBeedesktopsupportengineer Full time US$ 60,000 - US$ 1,20,000
Job Description

We are seeking a skilled and experienced Desktop Support Engineer to join our team. As a Desktop Support Engineer, you will play a vital role in maintaining the functionality and reliability of our IT environment. You will be responsible for administering Microsoft Intune for endpoint management, providing support for Azure Virtual Desktop (AVD) infrastructure, including user provisioning and issue resolution.

You will also manage incident and service request management process to ensure timely resolution of user issues and requests. Additionally, you will utilize Nexthink for proactive monitoring, troubleshooting, and incident resolution. Your strong knowledge of Microsoft Windows operating systems and Office applications will be essential in resolving technical issues and improving user experience.

As a key member of our team, you will have a large degree of independence and trust, but you won't be isolated; the support of the Engineering team leads, and every other technology team member is behind you. You will be involved in every stage of project development, starting from the initial idea to project definition, development, debugging, and ongoing iterations.

Required Skills and Qualifications
  • Bachelor's degree in computer science, Information Technology, or related field (preferred)
  • Proven experience in desktop support or a similar role
  • Strong knowledge of Microsoft Windows operating systems and Office applications
  • Familiarity with Active Directory, Exchange, and other network administration tools
  • Excellent troubleshooting and problem-solving skills
  • Strong customer service and communication skills
  • Ability to work independently and prioritize tasks effectively
Benefits

This is an opportunity to grow as a professional within our organization. We offer a supportive work environment where you can develop your skills and expertise. Our goal is to create a collaborative and dynamic workplace that fosters innovation and teamwork.

Others

Some of the technologies we use include:

  • Microsoft Intune
  • Azure Virtual Desktop (AVD)
  • Nexthink
  • Active Directory
  • Exchange
  • Microsoft Teams
  • Zoom
  • Zscaler
  • ShareFile
  • Bitlocker

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