Head of Technology Operations

4 days ago


India Avalara Full time

We are seeking an experienced Head of Technology Operations to lead our strategic technology development. As a visionary leader, you will drive the growth of our technology programs and teams in India.

The ideal candidate will have hands-on experience with SFDC, CRM platforms, and customer support systems. You will be responsible for designing and implementing global technical support desks to enhance customer service delivery.

You will oversee software development teams, ensuring agile practices and project delivery. Your expertise in enterprise solutions, digital transformation plans, and system functionality will be essential in improving operations.

In addition, you will partner with global leadership to align India operations with international standards. You will also manage vendor relationships, identify automation opportunities, and establish goals to measure team productivity and service quality.

As a seasoned technology leader, you will bring 15+ years of experience in solution design and enterprise architecture. You will possess proficiency in cloud platforms, DevOps practices, and ITIL frameworks.

This is a unique opportunity to join Avalara, a billion-dollar business that is revolutionizing the relationship between tax and tech. We are a bright, innovative, and disruptive company that empowers our people to win.



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