Night Shift Operations Professional

Job OverviewWe are seeking a skilled and detail-oriented ticketing operations specialist to manage our company's night shift ticketing operations.Key Responsibilities:Ticketing Operations: Book, cancel, reschedule, and manage domestic and international tickets efficiently.Customer Support: Provide exceptional customer service via calls, emails, and chats...

Delivering exceptional customer experiences is at the forefront of our business strategy. We seek a dedicated professional to join our US Healthcare team as a top-quality customer support specialist.Key ResponsibilitiesThis role involves providing genuine service and career growth opportunities through inbound calls, ensuring customers receive the best...

Insurance Accounting SpecialistWe are seeking a detail-oriented and experienced professional to support our insurance accounting operations.Key Responsibilities:Perform day-to-day bookkeeping and accounting tasks on AMS360 software.Reconcile accounts and manage insurance-related financial entries.Process and verify client financial data and...

Job SummaryWe are seeking a skilled professional to support our Database Security initiatives as a Cybersecurity Engineer. This role requires hands-on experience with Imperva Database Security and flexibility to work non-traditional hours.Main ResponsibilitiesConfigure and Implement Imperva Database Security solutions across enterprise...

Insurance Bookkeeping Professional WantedWe are seeking a detail-oriented and experienced insurance bookkeeper to support our financial operations within the AMS360 environment.About the Role:Perform day-to-day accounting tasks on AMS360 software with accuracy and efficiency.Reconcile accounts and manage insurance-related financial entries in a timely...

Job SummaryWe are seeking a skilled Service Operations Professional to manage customer interactions, ensure customer satisfaction, and analyze service operations. This role is located in the Greater Delhi Area.The ideal candidate will possess skills in Customer Service Operations and Service Operations, strong analytical skills, excellent communication and...

Job Summary">We are seeking a skilled Operations Associate to join our team.The ideal candidate will have a strong understanding of policy administration systems and transaction codes, as well as excellent communication and problem-solving skills.Key responsibilities include processing service requests, handling maintenance tasks, maintaining policy records,...

Operations ManagerKey Responsibilities:Lead and Direct OperationsSupervise a Team of Agents to Meet Performance TargetsMonitor Call Quality, Customer Satisfaction, and Agent Productivity MetricsImplement Strategies to Enhance First-Call Resolution (FCR) and Reduce Average Handling Time (AHT)Develop Training Programs to Improve Communication and Service...

Specialist RoleWe are seeking a highly skilled professional to assume a pivotal position within our organization.This critical role involves delivering exceptional results for clients, necessitating a strong background in technical troubleshooting and preferably experience in TAC support for Google Workspace (GWS).Key Responsibilities:• Exceptional...

We are currently seeking an accomplished Operations Team Lead to oversee the entire RCM (Revenue Cycle Management) lifecycle. In this pivotal role, you will lead and mentor a high-performing team of medical billing professionals, ensuring seamless end-to-end RCM activities.Key Responsibilities:Direct and motivate a team of medical billing specialists in...