Chief Quality and Sustainability Officer

Job Overview:

We are seeking an accomplished Quality and Sustainability Leader to spearhead our quality management system (QMS) and drive operational excellence across the organization. As a strategic leader, you will influence senior leadership decisions, ensure adherence to global quality standards and sustainability goals, and compliance with international standards and regulatory requirements.

About Us:

evoke-hr-solutions-pvt-ltd is a part of a global organization that's leading the way in logistic process automation across the warehousing, airport, and parcel sectors. With a strong focus on innovation, intelligent software, and life-cycle services, we're helping shape the future of efficient and reliable automation technology.

Key Responsibilities:

• Develop and execute the quality strategy, vision, roadmap, and objectives aligned with business objectives, maintenance of effective quality management systems (QMS) for the GCC aligned with global quality strategy.
• Ensure compliance with industry standards and regulatory requirements applicable to our company from time to time.
• Drive operational excellence initiatives to improve quality, customer satisfaction, and business performance.
• Establish robust processes for quality assurance (QA), quality control (QC), audits, inspections, and corrective/preventive actions (CAPA).
• Own audit readiness, certification, and regulatory compliance across functions.
• Develop KPIs and dashboards to monitor, measure, and report on quality performance across the organization, lead preventive and corrective actions.
• Champion a quality-centric culture, fostering continuous learning and quality ownership at every organizational level.
• Collaborate closely with local and global stakeholders and external partners to align on quality expectations and to embed quality into all processes.
• Build and lead a high-performing quality team; mentor and develop talent.
• Conduct regular training and awareness programs to ensure compliance and drive behavioral change.
• Assess risks proactively and implement robust risk management and mitigation strategies.
• Stay abreast of technological advancements, industry trends, and regulatory changes to keep the organization ahead.

Sustainability & ESG Execution:

• Localize and drive the company's sustainability and ESG framework in India in alignment with global priorities.
• Ensure compliance with applicable Indian environmental regulations, standards (e.g., ISO 14001, ISO 45001), and ESG reporting norms.
• Promote energy efficiency, waste reduction, water conservation, and sustainable procurement at project sites.
• Collaborate with procurement, HSE, engineering, and project execution teams to integrate sustainability across operations.
• Lead reporting on sustainability performance for India region, including regulatory, internal, and customer requirements.

Requirements:

• Bachelor's or master's degree in engineering, Quality Management, Environment Science, or a related field.
• 15+ years of progressive experience in quality, sustainability or EHS roles, preferably across multiple industries (e.g., manufacturing, automotive, automation, etc.). At least 5 years in leadership role in a multinational company.
• Strong knowledge of quality systems, compliance standards (ISO 9001, ISO 13485, ISO/TS 16949, GMP, etc.), and industry regulations.
• Certified Quality Professional (e.g., Six Sigma Black Belt, ASQ CQE/CQM/OE) is highly desirable.
• Demonstrated success in leading quality transformations, continuous improvement initiatives, and large teams.
• Expertise in root cause analysis, statistical process control, and risk management methodologies.

Personal Attributes:

• Strategic and operational thinking with hands-on approach.
• Strong knowledge of regulatory landscape and global Q&S standards.
• Effective communicator and influencer with internal and external stakeholders.
• Data-driven decision-making and risk management capabilities.
• Ability to lead cross-functional and cross-cultural teams.
• Visionary and inspiring leadership style.
• Strong agility to adapt to rapidly changing environments.
• Strategic thinker with hands-on problem-solving skills.
• Strong interpersonal, influencing, and change management skills.
• High business acumen and player-enterprise mindset.
• Resilient, decisive, and courageous in conversations and decisions.
• Passion for building quality-first cultures.