
Marriott Events Professional
2 days ago
Job Title: Marriott Event Associate
About the Role:
The successful candidate will be responsible for providing exceptional guest service, managing event information boards, and assisting colleagues with job duties. They will also play a key role in maintaining high levels of customer satisfaction through effective communication and problem-solving skills.
Key Responsibilities:
- Guest Service: Anticipate and address guest needs, assist individuals with disabilities, thank guests with genuine appreciation.
- Event Management: Update information boards regularly to inform employees of important events, assign lead calls or emails to Sales Executives based on line rotation.
- Support Colleagues: Provide assistance and guidance to colleagues who are struggling with job duties, report accidents, injuries, and unsafe work conditions to management.
- Sales and Marketing: Create spreadsheets to organize information related to sales and marketing activities, enter, retrieve, reconcile, and verify information in software involved in the sales process.
- Teamwork: Develop and maintain positive working relationships with colleagues, ensure adherence to quality expectations and standards, identify, recommend, develop, and implement new ways to increase organizational quality.
Requirements:
- Education: High school diploma or GED equivalent.
- Work Experience: At least 1 year of related work experience.
- Supervisory Experience: No supervisory experience required.
- Licenses/Certifications: None required.
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