Chief KYC/AML Operations Manager

1 day ago


Mumbai, Maharashtra, India eClerx Full time
About the Role

As a Chief KYC/AML Operations Manager at eClerx, you will be responsible for leading and overseeing multiple KYC activities across new onboarding, periodic reviews, and event-driven review lifecycles. This includes regulatory classifications for wholesale and investment banking businesses.

The role involves managing a high-performing team with a focus on high standards, quality, customer service, controls, execution, and delivery. You will also ensure thorough and effective customer due diligence is completed by conducting regular assessments on entities/structures across all business lines.

This is an exceptional leadership opportunity for someone with experience in handling a team of 100+ members and extensive knowledge of the AML/KYC environment, preferably in corporate banking and/or investment banking domains.

Key Responsibilities
  • Lead and manage a high-performing team to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels.
  • Ensure that thorough and effective customer due diligence is completed by conducting regular assessments on entities/structures across all business lines.
  • Manage and motivate a team with a focus on high standards, quality, customer service, controls, execution, and delivery.
  • Oversight of all Quality Control activity being conducted, ensuring the team holds appropriate knowledge/ability and work is assigned appropriately.
About eClerx

eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world's leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech.

We offer consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide.



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