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Residential Life Manager
2 weeks ago
Job Title: Hostel Operations Director
This is a leadership role that oversees the smooth operation of our hostel facilities. As Hostel Operations Director, you will be responsible for managing a team of staff and vendors to ensure that our students have a comfortable and safe living environment.
The ideal candidate will have 4–8 years of experience in a leadership or supervisory role in hospitality, luxury housing, student co-living, or client experience. They must have exceptional communication and interpersonal skills, as well as the ability to handle conflicts and prioritise tasks effectively.
We are looking for someone who can lead by example, demonstrate empathy and understanding, and create a positive residential culture. The successful candidate will also be responsible for tracking key performance indicators (KPIs) and using data-driven insights to improve processes and policies.
Key Responsibilities:
- Own and drive the overall hostel operations strategy
- Lead a team of hostel managers, support staff, and vendor coordinators
- Work closely with other departments to align hostel policies with institutional goals
- Maintain proactive, transparent communication with parents and students
- Build confidence and trust across all stakeholder groups
Requirements:
- 4–8 years of experience in a leadership or supervisory role
- Exceptional communication and interpersonal skills
- Ability to handle conflicts and prioritise tasks effectively
- Strong conflict resolution, prioritization, and people management skills
About the Organisation
We are a leading business school offering industry-immersive business education where the classes are led by top industry leaders and practitioners. Our organisation is committed to creating effective business professionals for the ever-changing economy.
