Quality Excellence Director

22 hours ago

Guntur, Andhra Pradesh, India beBeeQuality Full time ₹ 90,00,000 - ₹ 1,20,00,000
Job Title

Transform Customer Excellence

We are seeking a meticulous Quality Manager to elevate customer-facing excellence across our Sales, Marketing, and Support departments.

  • Design, implement, and maintain a call quality monitoring framework for Sales, Marketing, and Support.
  • Conduct regular call audits, score performance against Service Level Agreements, and deliver actionable feedback to team leads.
  • Develop and update Standard Operating Procedures (SOPs) that align with regulatory guidelines and internal best practices.
  • Create, facilitate, and iterate training programs covering CRM usage, process adherence, communication skills, and quality standards.
  • Partner with IT and Operations to optimize Zoho CRM workflows, ensure data hygiene, and build real-time dashboards.
  • Analyze quality metrics and generate insights to drive continuous improvement initiatives.
  • Collaborate with department heads to identify process gaps, lead root-cause analyses, and implement corrective actions.
Required Skills & Qualifications

Bachelor's degree in Business, Healthcare, or related field; Master's degree preferred.

  • 10 – 15 years of experience in quality management roles supporting multiple customer-facing teams.
  • 3+ years of hands-on experience with Zoho CRM or similar platforms.
  • Exposure to quality oversight for 100+ team members.
  • Proven track record in drafting SOPs and delivering large-scale training.
  • Strong competency in data analysis, Excel, and dashboard tools.
  • Experience in EdTech or Healthcare domains is a strong plus.
Benefits

Join us and grow your career as a Quality Manager

  • Director of Quality Assurance

    21 hours ago

    Guntur, Andhra Pradesh, India beBeeDirector Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title: Director of Quality AssuranceThe Director of Quality Assurance is a senior role responsible for ensuring that all quality-related activities are carried out in accordance with Good Manufacturing Practices (GMP) and regulatory requirements.

  • Deliver Quality Excellence

    1 day ago

    Guntur, Andhra Pradesh, India beBeequality Full time ₹ 1,80,00,000 - ₹ 2,10,00,000

    Quality Assurance LeadershipWe are seeking an exceptional Quality Assurance Lead to join our team in a Delivery or Quality Assurance and Control leadership role.The ideal candidate will have 5-10 years of experience in the US Healthcare industry, with a proven track record of implementing process maturity and driving quality excellence.The successful...

  • Director of Design and Operations

    2 days ago

    Guntur, Andhra Pradesh, India beBeeLeadership Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Studio Director OpportunityThe role of Studio Director is an exciting opportunity to lead a talented team of architects and interior designers in the design studio. Reporting to the Global Design Director, you will oversee the entire project lifecycle from initial concept to final execution.Manage team resources, workload allocation, and project timelines to...

  • Visionary Leader in Manufacturing Excellence

    22 hours ago

    Guntur, Andhra Pradesh, India beBeeManufacturing Full time ₹ 75,00,000 - ₹ 1,25,00,000

    Director of ManufacturingThis is an executive-level position responsible for overseeing and implementing manufacturing processes across various units. The ideal candidate will have extensive experience in process improvement, cost reduction, and operational efficiency.Key Responsibilities:Develop and implement a company-wide process improvement strategy to...

  • Visionary Creative Director

    11 hours ago

    Guntur, Andhra Pradesh, India beBeeDesign Full time US$ 25,00,000 - US$ 50,00,000

    Senior Art Director – DesignWe are seeking a bold and proactive Senior Art Director who is not only a design expert but also a creative partner to clients and the internal team.The ideal candidate will possess excellent leadership skills, with the ability to drive projects forward and deliver results-driven designs.Key Responsibilities:Develop innovative...

  • Electronics Production Director

    7 hours ago

    Guntur, Andhra Pradesh, India beBeeDirector Full time ₹ 39,36,000 - ₹ 50,12,000

    Electronics Production DirectorAs the Electronics Production Director, you will oversee the production of High Reliability electronic modules and custom built Hybrid Integrated Circuits for Space and Defense customers.Key Responsibilities:Direct the production of Strategic Electronics Business Unit.Responsible for delivering High Reliability electronic...

  • Senior Operations Director

    2 days ago

    Guntur, Andhra Pradesh, India beBeeLeadership Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Job Title: Senior Operations Director Senior Operations Director - Core FunctionWe are seeking an accomplished Senior Operations Director to oversee the efficient management of our core functions.Manage cross-functional teams to achieve strategic objectives.Develop and implement process optimization initiatives to improve productivity.Cultivate a culture of...

  • Director of Accounting

    3 weeks ago

    Guntur, Andhra Pradesh, India Tyfone, Inc. Full time

    Job Description – Director of Accounting (IND)About the company:Tyfone, a global leader in the SaaS Digital Banking, Youth Banking, and Digital Payments sectors, is redefining how the world engages with digital finance and payments. Our digital solutions empower individuals, families, and businesses, to simplify and make it easier to manage their financial...

  • Operational Excellence Quality Specialist

    1 day ago

    Guntur, Andhra Pradesh, India beBeeEngineering Full time ₹ 18,40,000 - ₹ 2,02,40,000

    Job Title">Quality Assurance Quality Control Engineer">This is an on-site, full-time role for a Quality Assurance Quality Control Engineer located in the Mumbai Metropolitan Region.">Key Responsibilities:">Manage and execute quality assurance and quality control processes.">Conduct quality audits, quality management, and inspections.">Ensure compliance with...

  • Director of Career Services

    3 days ago

    Guntur, Andhra Pradesh, India Krea University Full time

    Job Title: Assistant Director/Associate Director/Director – Career Services & PartnershipsReports to: Director of Career Services & PartnershipsLocation: Sricity CampusRemuneration: As per Institution StandardPosition: Full-TimeExperience: 15+ years of relevant experience (Work experience in University environment will be desirable).Education: Master's...