
Tele Operations Specialist
1 week ago
The Process Associate role involves proactively calling prospective clients from provided leads and directories, showcasing a polished professional tone during conversations with HNI/UHNI clients. The goal is to clearly communicate the value of our premium products and offerings, qualifying potential leads and scheduling appointments/meetings for our Sales Team.
Maintaining accurate call records, feedback, and follow-ups using CRM tools is a key responsibility. Additionally, the candidate will handle basic client queries and route complex concerns appropriately, working closely with internal teams to ensure a seamless client experience.
- Excellent command of both Hindi & English – verbal and written.
- A pleasing personality with outstanding telephone etiquette.
- Strong interpersonal and persuasive skills.
- Prior experience in tele calling, customer support, or sales coordination is a strong advantage.
- Comfort in speaking with high-value clients confidently and professionally.
- Ability to work independently, stay organized, and meet appointment targets.
This role requires a detail-oriented individual with excellent communication skills who can build rapport with clients and drive results through exceptional customer service and sales growth.
Required Skills:
- Fluent Hindi and English language skills – verbal and written.
- Professional telephone etiquette and a pleasing personality.
- Strong interpersonal and persuasive abilities.
- Prior experience in tele calling, customer support, or sales coordination.
- Comfortable communicating effectively with high-value clients.
- Independent, organized, and result-driven with ability to meet targets.
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