Senior Technical Process Executive

1 week ago


Bhavnagar, Gujarat, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000
Windows Support Specialist

We are seeking a highly skilled Windows Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing fast, clear, and effective solutions to customers seeking assistance with Microsoft Windows & O365 issues.

About the Role:

  • Be the first point of contact for customers seeking assistance with Microsoft Windows & O365 issues.
  • Provide fast, clear, and effective solutions through chat support.
  • Create a positive experience by showing empathy and patience while troubleshooting.
  • Use your technical expertise to diagnose and resolve complex problems.

Required Skills and Qualifications:

  • Typing speed of 35 WPM or higher (mandatory)
  • Prior experience in technical support via chat in Business to Customer
  • Excellent written and verbal communication skills
  • Any Graduate or Postgraduate (Degree Certificate & Consolidated Marksheet mandatory)
  • Hands-on experience troubleshooting Microsoft Windows & O365 queries
  • Certifications like Microsoft Certified: Azure Fundamentals or M365 Fundamentals are a strong plus
  • Strong problem-solving skills and ability to thrive in a fast-paced environment
  • Patience, empathy, and a customer-first mindset

Benefits:

  • 100% work-from-office opportunity
  • Opportunity to work with Microsoft's consumer products

Interview Details:

Dates: To be announced

Time: 10:00 AM - 01:00 PM

Venue: To be announced

Please bring:

  • Updated resume
  • Two valid photo ID proofs
  • Original education documents for verification


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