Latin American Language Expert

14 hours ago


Alleppey, Kerala, India beBeeCustomerService Full time ₹ 60,00,000 - ₹ 85,00,000

About this role: We are seeking highly motivated professionals to join our team as Customer Support and Content Experts. These individuals will be responsible for handling customer inquiries and creating engaging content in Latin Spanish and Brazilian Portuguese.

Job Description
  • Contact Center Operations: The ideal candidate will have a strong background in providing exceptional customer service through email, phone calls, and social media platforms.
  • Content Creation: Our team member will be responsible for crafting compelling content for marketing requirements, including articles, blog posts, and website updates.
Key Responsibilities
  • Handle customer queries and resolve issues efficiently
  • Create engaging content for marketing requirements
  • Support customers through various communication channels
  • Maintain accurate records of customer interactions
  • Collaborate with the team to achieve sales goals
Requirements
  • Linguistic Skills: Excellent fluency in spoken Latin Spanish, Brazilian Portuguese, and English; Strong command over written Latin Spanish, Brazilian Portuguese, and English
  • Experience: Minimum 1+ year of experience providing support in respective languages; International customer support experience preferred
  • Educational Background: Bachelor's degree in business administration or related field
  • Skill Set: Good problem-solving abilities, customer-oriented individual, ability to meet deadlines, prioritize tasks, excellent negotiation and sales skills, outstanding interpersonal and organizational skills, excellent phone etiquette and active listening abilities, quick learner with ability to make decisions


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