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Automation Expert

2 weeks ago

Mumbai, Maharashtra, India Birlasoft Full time

Birlasoft is a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes.

About the Job
  • We are looking for a dynamic and experienced Automation Lead to manage a team of automation SMEs.

The ideal candidate will have hands-on experience and in-depth knowledge of automation platforms for end-user computing, such as Nanoheal and Nexthink, as well as conversational AI platforms like Moveworks, Aisera, Amelia, ServiceNow Now Assist, and Microsoft Copilot.

Key Responsibilities
  • Lead and manage a team of automation SMEs, providing guidance and support to ensure successful project delivery.
  • Design, develop, and implement automation solutions for end-user computing and conversational AI platforms.
  • Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.
  • Oversee the development and deployment of automation projects, ensuring they meet business objectives and are delivered on time.
  • Stay updated with the latest trends and advancements in automation technologies and incorporate them into the company's solutions.
  • Conduct regular reviews and assessments of existing automation solutions to identify areas for improvement.
  • Ensure compliance with industry standards and best practices in automation and AI technologies.