
Business Operations Manager
1 week ago
About the Role:
This is a dynamic leadership position that requires cross-functional collaboration, team management, and hands-on experience in inventory planning, cost control, and process optimization.
You will play a pivotal role in driving operational efficiency, financial performance, and supply chain effectiveness.
Key Responsibilities:
- Lead daily supply chain operations including procurement, logistics, and vendor coordination
- Ensure optimal inventory levels through accurate demand forecasting and planning
- Drive inventory efficiency and reduce working capital tied to stock
- Implement and optimize supply chain processes to enhance fulfillment and reduce delays
P&L Ownership:
- Oversee monthly and quarterly P&L reports and provide actionable insights
- Partner with leadership to manage budgeting, forecasting, and variance analysis
- Support cost control initiatives and improve ROI on operations
Team & Stakeholder Management:
- Lead and mentor a small team across operations and finance functions
- Coordinate with procurement, warehouse, sales, and finance teams for aligned execution
- Collaborate with external vendors and logistics partners to ensure SLA adherence
Reporting, Dashboards & Tools:
- Develop and maintain dashboards using Excel/Google Sheets for decision-making
- Use tools like Odoo, Zoho, or other ERP systems to manage data, processes, and workflows
- Monitor and report KPIs related to inventory, fulfillment, and financial metrics
Requirements:
- 5–7 years of experience in handling business operations & P&L.
- Proven team leadership experience with cross-functional collaboration.
- Strong analytical mindset with command over Excel, dashboarding, and reporting.
- Experience with ERP platforms (Odoo, Zoho preferred).
- Solid understanding of inventory management, procurement cycles, and cost optimization.
- Excellent communication and organizational skills.
- Bachelor's degree in Business, Operations, Finance, or related field (MBA preferred).
Nice to Have:
- Experience working in D2C, e-commerce, or rental-based businesses.
- Exposure to tech-led automation or process improvement in SCM.
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