Customer Experience Manager

About UsWe're a global agency that empowers businesses to connect with the right prospects through authentic, conversation-driven engagements backed by data-driven intelligence.The RoleThis is a hands-on position that bridges the gap between marketing strategy and flawless event execution. The ideal candidate will combine agency-side client management with...

Experience Commerce (EC); a Cheil company is a full-service digital-native agency that combines content, technology, and strategy to drive up commerce for brands. Since 2019, EC has been a part of the Cheil Worldwide group, enhancing the network's digital capabilities with cutting-edge technological expertise and setting new benchmarks in digital business....

Title & SalaryManager, Learning Experience Design (Curriculum & Course Design & Delivery)Salary: Rs. 12 to 15 LakhsLocation & TypeMumbai (Chandivali-Powai) | Full Time | On-Site | Immediate JoiningRole DescriptionThis is a high-impact academic leadership role that combines curriculum design, industry collaboration, course delivery and student learning...

Job DescriptionAt the forefront of digital experience, we're seeking a visionary Optimizely Lead to spearhead the delivery of cutting-edge solutions.This is an exceptional opportunity for a technical trailblazer who can drive architecture, development, and optimization for enterprise-level websites and applications using Optimizely CMS/DXP and Commerce...

Job SummaryWe are seeking a highly motivated and customer-focused individual to provide top-notch service to our clients as a Customer Support Associate.The ideal candidate will have excellent communication skills, be able to empathize with customers, and possess problem-solving and conflict resolution skills. They will also have good organizational and time...

Are you passionate about Customer Interactions and adept at strategic thinking to achieve business goals? We have the perfect role for you.Responsibilities:Handle customer queries promptly and provide effective solutions.Manage and respond to customer feedback to ensure high levels of customer satisfaction.Assist in processing orders and address any...

About Us:We're a fast-growing EdTech platform in India, trusted by thousands of educators and learners. We enable educators, coaching institutes, and enterprises to create, market, and deliver online courses securely.Role Overview:We're hiring a Training Experience Lead to design and deliver comprehensive training programs for internal teams, clients, and...

Executive Event Producer RoleAs a seasoned executive producer, you will be responsible for overseeing the production of multiple high-profile events each quarter. You will leverage existing technology infrastructure to deliver seamless experiences for executives. This may involve utilizing platforms like Zoom Meeting, Zoom Webinar, Meta/Workvivo Streaming,...

Customer Experience InternWe are seeking a highly motivated and organized individual to join our team as a Customer Experience Intern. In this role, you will be responsible for managing and responding to incoming and outgoing calls in a professional and timely manner.Answer and address incoming/outgoing phone calls promptly and professionally.Prioritize...

Mission The Studio Manager is a dynamic, motivated, and experienced professional responsible for leading the studio to operational and financial excellence while ensuring an immersive, premium customer experience. This role blends sales leadership, operational management, and team mentorship, with the ultimate goal of upholding Aliens Tattoo's brand...