Senior Payment Operations Manager

5 days ago

Shimoga, Karnataka, India beBeePayment Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Senior Payment Operations Manager

We are seeking a highly skilled and experienced Senior Payment Operations Manager to join our team. As a key member of our payment operations group, you will play a critical role in advancing our mission of delivering seamless and frictionless payment experiences to our merchants.

Job Summary:

The Senior Payment Operations Manager is responsible for managing and supervising all aspects of payment operations, including reconciliation and settlement activities. You will work closely with cross-functional teams to identify opportunities for process improvements and implement changes to enhance operational efficiency and effectiveness.

Key Responsibilities:

  • Manage and supervise the Reconciliation and settlements related activities, to ensure an effective and efficient operating model is maintained.
  • Process all payments and transactions within pre-set standardized turnaround times and ensure Service Level Agreements (SLAs) are complied with.
  • Work cross-organizationally and functionally to identify key opportunities in process, technical, and human interfaces and develop and implement plans to capitalize on those opportunities and measure and monitor success and impacts.
  • Ensure that the operational risk is effectively managed and addressed in all aspects of the payments and settlement function.
  • Lead projects related to payments and reconciliation, ensuring their timely completion, achievement of objectives and cost efficiency. Ensure the change over to new systems and processes is smooth and error-free.
  • Ensure that any audit points have been addressed and cleared in a reasonable time.
  • Prepare regular Management Information (MI) and analysis for senior management for effective monitoring and control.

Requirements:

  • Relevant work experience: Preferably from International Payment Gateways, Fintech, Acquiring settlement and Banks in merchant's settlement and reconciliation experience.
  • Years of work experience: Minimum of 5 years of banking experience and proven leader with predominant experience of merchant's settlement and reconciliation of payment Gateways transactions, refunds, cash management and nostro reconciliation, etc.
  • Qualification: Minimum of graduation from a recognized University, Preferred choice will be from the accounting background (B.COM).

What We Value:

  • You will be the CEO of what you do and sign your work like an artist.
  • You take the Shot: You decide fast and deliver right.
  • You are the CEO of what you do: You show ownership and make things happen.
  • You own tomorrow: You build solutions for the merchants and do the right thing.
  • You sign your work like an artist: You seek to learn and take pride in the work you do.
  • You are the Sherpa: You take people along and act in the interest of Pine Labs.
  • You care with tough love: You empower others and help people grow.

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