Middle Office Specialist

4 weeks ago


Hyderabad, Telangana, India State Street Full time

About the Role

We are seeking a highly skilled and experienced Front to Back Client Service Operations Senior Specialist to join our team at State Street. As a key member of our Front Office Data Control (FODC) team, you will play a critical role in ensuring the accuracy and integrity of our clients' data.

Key Responsibilities

  • Support the FODC process, performing daily checks on file deliverables to clients and investigating discrepancies.
  • Ensure daily resolution of identified queries and complete system testing for Change Control enhancements.
  • Maintain clear and effective communications with immediate colleagues and Management, adhering to internal procedures and best practices at all times.
  • Take ownership of issues to resolution, engaging teams as needed to gain consensus.
  • Develop and maintain relationships with Architect Lead to aid successful delivery of each milestone.
  • Provide assistance to manager and team members to close out issues, thinking globally to encourage regional FODC teams to work together.
  • Assist in gathering and preparing project information by attending and facilitating client and internal meetings.
  • Support the analysis of current and proposed processes, recommending solutions and improved processes.
  • Support the preparation of Operating Models, Service Level Agreements, and Key Performance Indicators for FODC.

Requirements

  • Strong critical thinking, problem-solving, and decision-making skills.
  • Team and project management experience.
  • Good client service skills.
  • PC literate: Word, Excel, PowerPoint, etc.
  • Education: Master's Degree in Finance, Accountancy, or Business-related degree.
  • 10-14 years of experience in a Fund Accounting/Middle Office or similar area.

About State Street

State Street is one of the largest custodian banks, asset managers, and asset intelligence companies in the world. We provide investment servicing, data & analytics, investment research & trading, and investment management to institutional clients. We make all efforts to create a great work environment, offering competitive and comprehensive benefits packages, flexible work programs, and development opportunities to help you reach your full potential.



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