Operations Director
1 week ago
We are seeking a seasoned Operations Director to join our team at HR Yaar.
The successful candidate will be responsible for overseeing daily operations, including underwriting, policy issuance, customer service, and claims management.
Key Responsibilities:
- Develop and implement operational strategies to enhance efficiency, scalability, and customer experience.
- Establish and monitor key performance indicators (KPIs) to ensure operational excellence.
- Collaborate with product development, actuarial, and marketing teams to design and implement innovative insurance products.
- Lead underwriting operations to ensure risk assessment aligns with company policies and profitability goals.
Requirements:
- 20+ years of experience in insurance operations, underwriting, or product management, with a minimum of 5 years in a leadership role.
- Proven experience in developing and launching new insurance products.
- Deep understanding of underwriting principles and regulatory frameworks.
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