Debt Recovery Specialist
1 day ago
Overview
We are seeking a skilled professional to manage the collection of outstanding debts from clients. The successful candidate will develop and implement effective strategies to improve collection rates, maintain accurate records, and collaborate with internal teams to resolve customer inquiries.
Key Responsibilities:
- Strategy Development: Create and execute plans to enhance collection efficiency and optimize debt recovery processes.
- Record Maintenance: Accurately document outstanding debts and communicate effectively with clients to resolve issues in a timely manner.
- Collaboration: Work closely with internal teams to ensure seamless resolution of customer inquiries and concerns.
- Process Improvement: Identify areas for improvement and implement changes as needed to maintain high standards of service quality.
Requirements:
- Experience: A minimum of 1 year of experience in collections or a related field is required.
- Education: Higher Secondary education is mandatory.
- Skillset: Excellent communication and interpersonal skills are essential.
- Timeliness: Ability to work in a fast-paced environment and meet deadlines is crucial.
Industry: Banking / Financial Services / Stock Broking
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