SAP Senior Business Solutions Specialist

2 days ago


Solapur, Maharashtra, India beBeeConsultant Full time ₹ 15,00,000 - ₹ 25,00,000
Senior SAP Consultant for Customer Service

Job Description:

  • Lead end-to-end SAP CS implementations, upgrades, and support activities to drive business growth.
  • Provide expert guidance on SAP CS processes such as service orders, notifications, contracts, warranty management, returns, and claims to ensure seamless customer experience.
  • Collaborate with business stakeholders to gather requirements and translate them into effective SAP CS solutions that meet customer needs.
  • Configure and customize the SAP CS module to optimize customer service workflows, improving efficiency and productivity.
  • Troubleshoot and resolve complex issues escalated from support teams, ensuring timely resolution and minimizing downtime.

Requirements:

  • 8-10 years of experience in SAP CS implementation, upgrades, and support.
  • Deep functional expertise in SAP CS processes, including service orders, notifications, contracts, warranty management, returns, and claims.
  • Strong problem-solving skills and ability to analyze complex issues.
  • Excellent communication and collaboration skills to work with cross-functional teams and business stakeholders.
  • Ability to stay updated with SAP CS latest features, tools, and industry trends, recommending continuous improvements.

Benefits:

  • Opportunity to work with a dynamic team on high-profile projects.
  • Professional development and growth opportunities.
  • Competitive compensation package.

Other Opportunities:

  • Conduct workshops, training sessions, and user support to maximize system adoption.
  • Mentor junior consultants and support teams, promoting knowledge sharing and best practices.
  • Stay updated with SAP CS latest features, tools, and industry trends, recommending continuous improvements.


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