
SAP Senior Business Solutions Specialist
2 days ago
Job Description:
- Lead end-to-end SAP CS implementations, upgrades, and support activities to drive business growth.
- Provide expert guidance on SAP CS processes such as service orders, notifications, contracts, warranty management, returns, and claims to ensure seamless customer experience.
- Collaborate with business stakeholders to gather requirements and translate them into effective SAP CS solutions that meet customer needs.
- Configure and customize the SAP CS module to optimize customer service workflows, improving efficiency and productivity.
- Troubleshoot and resolve complex issues escalated from support teams, ensuring timely resolution and minimizing downtime.
Requirements:
- 8-10 years of experience in SAP CS implementation, upgrades, and support.
- Deep functional expertise in SAP CS processes, including service orders, notifications, contracts, warranty management, returns, and claims.
- Strong problem-solving skills and ability to analyze complex issues.
- Excellent communication and collaboration skills to work with cross-functional teams and business stakeholders.
- Ability to stay updated with SAP CS latest features, tools, and industry trends, recommending continuous improvements.
Benefits:
- Opportunity to work with a dynamic team on high-profile projects.
- Professional development and growth opportunities.
- Competitive compensation package.
Other Opportunities:
- Conduct workshops, training sessions, and user support to maximize system adoption.
- Mentor junior consultants and support teams, promoting knowledge sharing and best practices.
- Stay updated with SAP CS latest features, tools, and industry trends, recommending continuous improvements.
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