Phone Banking Officer
4 weeks ago
- Customer Engagement: Develop and maintain strong relationships with a portfolio of customers, ensuring accurate and complete interaction details are captured.
- Call Handling: Adhere to defined standards for handling customer calls, providing a superior customer service experience.
- Query Resolution: Accurately resolve customer queries in a timely and professional manner.
- Digital Banking: Promote digital banking services to customers, enhancing their overall experience.
- Customer Profiling: Profiling customers to provide targeted cross-selling opportunities of Bank products.
- Complaint Resolution: Accurately log and resolve customer complaints, ensuring a high level of customer satisfaction.
- Attrition Control: Implement strategies to control customer attrition, maintaining a high-quality portfolio.
- Cross-Selling: Proactively assess customer needs and cross-sell Bank products to deepen relationships.
- Portfolio Management: Ensure the portfolio quality of relationships while racing to meet eligibility criteria.
- Large Amount Movements:
- Account Closure: Monitor large amount movements and account closure from deposit accounts.
- Customer Retention: Focus on retaining customers and achieving portfolio parameters.
- Sales and Service: Rightly cross-sell products basis profiling and engagement, achieving sales targets.
- Product Penetration: Penetrate products across groups, enhancing overall sales performance.
At Call For Jobs, we're committed to providing a dynamic and supportive work environment that fosters growth and development. As a Phone Banking Officer, you'll be part of a high-performing team dedicated to delivering exceptional customer service and driving sales growth.
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Phone Relationship Manager
3 weeks ago
Hyderabad, Telangana, India Call For Jobs Full timeKey Responsibilities:Customer Engagement: Foster continuous engagement with portfolio customers, capturing interaction details accurately and completely.Handle calls according to defined standards.Resolve customer queries accurately.Promote Digital Banking services for enhanced customer experience.Profile customers to facilitate cross-servicing of Bank...
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Aspiring Banking Professional
4 weeks ago
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CASA Sales Officer Role for Private Bank
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Banking Officer: Sales and Insurance Expert
1 week ago
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Distinguished Banking Professional
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Banking Officer
3 weeks ago
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International Banking Operations Specialist
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Global Banking Expert
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Senior Banking Specialist
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Global Banking Engineer
4 weeks ago
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Hyderabad, Telangana, India Urban Living Full timeJob Title: Banking Fundraising and Credit ManagerJob DescriptionUrban Living is a leading real estate development management and strategic consultancy services company offering comprehensive services throughout the real estate development life cycle. We specialize in feasibility studies, fundraising, and market analysis, among other areas.As a Banking and...
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Strategic Banking and Fundraising Manager
4 weeks ago
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Chief Banking Operations Manager
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Senior Banking Professional
4 weeks ago
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Cybersecurity Strategist for Core Banking
3 weeks ago
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Global Banking Expert
3 weeks ago
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Hyderabad, Telangana, India WELLS FARGO BANK Full timeJob DescriptionWe are seeking a highly skilled Securities Research Manager to join our Corporate Banking team. This role involves managing a team of professionals working with Corporate & Investment Banking (CIB) Division, focused on relationship management and portfolio monitoring and underwriting activities for companies in the Diversified Industrials...
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Commercial Banking Portfolio Manager
3 weeks ago
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Lloyds Bank Recruitment Specialist
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Office Administrator
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