HR Shared Services Coordinator
6 days ago
Avantor is proud to be an equal opportunity employer, committed to fostering a diverse, equitable, and inclusive culture. Our HR Shared Services team is dedicated to providing exceptional service to our employees, and we are seeking a talented individual to join our ranks as an HR Shared Services Coordinator. In this role, you will be responsible for coordinating directly with local vendors in regions that utilize local systems, ensuring efficient processing and data accuracy. The ideal candidate will possess excellent organizational skills, strong communication abilities, and a customer-centric approach.
Key Responsibilities:
- Coordinate directly with local vendors in regions that utilize local systems.
- Ensure efficient processing and data accuracy.
- Act as a Tier 2 response directly interacting with employees to resolve their complex queries on benefit and leave management.
Requirements:
- Bachelor's degree in a relevant field.
- 3+ years of experience in HR shared services, benefits, and leave administration.
- Strong knowledge of Workday and ServiceNow preferred.
- Excellent communication skills with a strong customer service mindset.
- High attention to detail and ability to manage multiple priorities.
- Strong analytical skills with experience in reporting and process optimization.
- Experience in a multinational shared services environment.
- Knowledge of global benefits and leave policies (EU, APAC, Americas).
- HR certification (e.g., PHR, SHRM-CP) is a plus.
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