Supervisor, Specialized Services

3 weeks ago

Coimbatore, Tamil Nadu, India Avantor Full time
Job Description

The Opportunity:

Avantor is looking for a dynamic, forward-thinking, and experienced HR Supervisor for Specialized Services will lead our Specialized Service team within the HR Shared Services Center. The HR Supervisor ensures that all processes are aligned with organizational goals and comply with legal and regulatory standards. This position is required to monitor levels of client service responsiveness, production and quality to ensure that group goals and Service Level Agreements are met by utilizing effective people management skills along with efficient, timely and accurate use of resources

This role will be a full-time position based out of our Coimbatore office. HR Supervisor is responsible for various human resources functions with a focus on specialized areas such as benefits, compliance issues, leave mgmt. and other complex HR services. The role involves supervising a team, ensuring the timely and accurate delivery of services, and providing expert guidance on specialized HR topics.

What were looking for

Education: Bachelors degree in human resources, Business Administration, or a related field.

Experience: Minimum of 5 years of experience in HR service delivery, with at least 2 years in a supervisory or leadership role preferred.

Skills: Strong organizational, communication, and decision-making skills. Knowledge of labor legislation and HR best practices.

- This role requires a blend of strategic planning and hands-on management to ensure the HR department runs smoothly and effectively
- Proficiency in Workday and Service Now (SNOW)
- High proficiency in English language both written and spoken
- Strong leadership and management skills.
- Excellent communication and interpersonal skills
- Flexible to work from office and work in shifts that suit business requirements.

How you will thrive and create an impact

- Oversee the day-to-day operations of specialized HR services team
- Ensure that all HR processes within the specialized function are carried out efficiently, accurately, and in accordance with company policies and legal requirements.
- Monitor service levels and ensure timely resolution of employee inquiries and requests.
- Policy Implementation: Design and implement company policies and procedures. Responsible for escalation of issues in a timely manner to ensure an effective end user experience while remaining engaged in resolving the issue
- Provide ongoing and back up support for assigned functional Human Resources team and possesses HR knowledge so that they can cross train coordinators as needed
- Maintain and apply knowledge of onboarding and HR programs, policies, benefit plans to quickly resolve customer issues or concerns
- Engage key partners as needed, including HR Business Partners, Health Care Providers, Vendor Partners, Employment Law, Compliance and Accessibility teams
- Database Management: Maintain and manage the companys employee database.
- Specialized Services: Focus on specific HR areas such as benefits and leave administration, payroll, talent acquisition and onboarding.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

3rd party non-solicitation policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation

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