Senior Loan Recovery Specialist

5 days ago

Navi Mumbai, Maharashtra, India beBeeCollection Full time ₹ 50,00,000 - ₹ 80,00,000

Job Opportunity

We are seeking a highly motivated and skilled individual to join our organization as a Loan Recovery Collection Executive.

The primary responsibility of this role is to efficiently collect outstanding loan amounts from customers who have defaulted on their loans.

The ideal candidate will have excellent communication and negotiation skills, a strong understanding of the collections process, and the ability to perform under pressure to meet collection targets.

Key Responsibilities:

  • Contact customers who have defaulted on their loans and negotiate payment arrangements.
  • Provide excellent customer service while effectively communicating the consequences of non-payment and encouraging prompt repayment.
  • Maintain accurate and up-to-date records of all customer interactions and collections activities.
  • Follow up proactively with customers to ensure timely and regular payments.
  • Collaborate with other departments within the organization to resolve escalated collection issues.
  • Adhere to all relevant laws, regulations, and company policies during the collections process.
  • Meet or exceed assigned collection targets on a regular basis.

Requirements:

  • High school diploma or equivalent; a bachelor's degree is preferred.
  • Previous experience in collections or a similar role, preferably in the banking or financial services industry.
  • Strong communication and negotiation skills.
  • Ability to work independently and under pressure to meet collection targets.
  • Excellent problem-solving and decision-making abilities.
  • Proficient in using collections LMS software and Microsoft Office applications.
  • Knowledge of relevant laws, regulations, and best practices in collections.
  • Ability to maintain confidentiality and handle sensitive customer information with care.

Benefits:

  • Opportunity to work in a dynamic and challenging environment.
  • Chance to develop skills and expertise in collections.
  • Collaborative team environment.

Industry Information:

  • Experience: 1-3 Years.
  • No. of Openings: 10.
  • Education: Higher Secondary.
  • Role: Collection Executive.
  • Industry Type: Banking / Financial Services / Stock Broking.
  • Gender: [Male / Female].
  • Job Country: India.
  • Type of Job: Full Time.
  • Work Location Type: Work from Office.
  • Face interview location: 1006, 10TH Floor, Ellora Fiesta, Plot NO 8 Sector-11, Sanpada, Raigarh, Navi Mumbai, Maharashtra 400.

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