Business Analyst Senior Associate

3 days ago


Mumbai, Maharashtra, India Riverforest Connections Full time

About the Role

At RiverForest Connections, we are seeking an experienced Business Analyst to join our team as a Senior Associate. In this role, you will be responsible for managing onboarding activities from start to finish, ensuring a smooth transition for new joiners.

Main Responsibilities:

  • Oversee daily HR Shared Services operations, tracking processes and ensuring completeness within defined timelines and quality standards.
  • Participate in assigning and monitoring BAU (Business As Usual) activities within the team, focusing on data and document management.
  • Maintain accurate and complete physical and digital P-files, ensuring all SOPs (Standard Operating Procedures) are up-to-date and shared with teams in real-time.
  • Regularly check mailboxes to prevent TAT (Turnaround Time) misses, manage client and stakeholder expectations, and follow up on pending items impacting BAU activities.
  • Liaise with candidates and recruiters to ensure receipt of necessary documentation for background checks, coordinate with vendors to close cases on time, and maintain quality standards.
  • Create employee profiles using HR systems and tools, liaising with stakeholders for required data points, and update systems in a timely manner.
  • Conduct onboarding sessions tailored to the overall experience, extracting employee data to generate relevant reports.

Key Skills and Qualifications:

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively within a team.
  • Proficiency in HR systems and tools.
  • Attention to detail and organizational skills.

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