Customer Service and E-commerce Associate

7 days ago

Jamnagar, Gujarat, India beBeeProfessional Full time US$ 40,000 - US$ 60,000

Job Opportunity

We are seeking a highly organized and self-motivated professional to support our US-based e-commerce operations in a remote role.

  • Create and manage product postings on multiple online marketplaces.
  • Regularly track sold items and remove or update postings accordingly.
  • Maintain communication with the sales team to ensure accurate and up-to-date postings.
  • Enhance existing postings by adding more detailed information and optimizing for customer engagement.

The ideal candidate will have strong English communication skills, be highly organized, and capable of working independently during designated hours.

Key Responsibilities:

  • Product Management: Create and manage product postings on platforms such as OfferUp, Facebook Marketplace, Craigslist, and other relevant channels.
  • Sales Team Support: Maintain communication with the local sales team to ensure accurate and up-to-date postings.
  • Post-Listing Activities: Regularly track sold items and remove or update postings accordingly.
  • Engagement Optimization: Enhance existing postings by adding more complete information and optimizing for customer engagement.

About the Role:

This is a unique opportunity to work closely with our sales team and play a key role in driving product visibility and customer satisfaction.

Requirements:

To be successful in this role, you will need to have strong English communication skills, be highly organized, and capable of working independently during designated hours.

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