Visa Navigator

As a Visa Specialist, you will play a crucial role in ensuring seamless visa application processing for clients traveling to Russia and CIS destinations. Your expertise will be instrumental in providing accurate information on visa requirements, documentation, and procedures.

Key Responsibilities:

• Visa Consultation: Provide detailed guidance on visa requirements, documentation, and procedures for Russia and CIS destinations.
• Application Processing: Assist clients in filling out visa forms, compiling documents, and submitting applications to embassies/consulates.
• Document Verification: Ensure all client-provided documents meet the specific requirements of each country's visa process.
• Embassy Coordination: Liaise with embassies, consulates, and visa service providers to ensure timely application processing.
• Client Communication: Keep clients updated on the status of their visa applications and address any issues or queries promptly.
• Knowledge Management: Stay up-to-date on changes in visa rules, policies, and requirements for Russia and CIS destinations.
• Problem-Solving: Handle escalations or urgent requests related to visa applications efficiently.
• Reporting: Maintain accurate records of visa applications and statuses and report to the management team regularly.

Experience: 1–3 years of experience in handling visa applications or in a similar role in the travel industry.

Knowledge: Strong understanding of visa processes for Russia and CIS destinations

Skills: Excellent communication and interpersonal skills, strong organizational and multitasking abilities, attention to detail and accuracy, ability to work under tight deadlines.