
Senior Customer Experience Representative
2 days ago
We are seeking a highly motivated and organized Business Support Analyst to join our team. In this role, you will play a vital part in delivering top-notch customer experience and ensuring client satisfaction.
The successful candidate will be responsible for providing front-line customer service via chat/email, processing incoming chats/emails into the CRM system, identifying customer needs, and escalating inquiries to relevant individuals and departments.
Responsibilities:- Deliver exceptional customer service through multiple communication channels including chat and email.
- Process and log incoming customer inquiries into the CRM system.
- Identify and escalate customer needs to relevant teams for prompt resolution.
- Minimum 3-5 years of experience in voice/chat support with regular scheduled shifts.
- Excellent verbal and written communication skills.
- Proficient experience using computer applications with Windows operating systems.
- Attention to detail, accuracy, and accountability for work product.
- Typing speed of 35 wpm.
- Prior experience in insurance industry with knowledge of life insurance and annuity policies.
- Experience with MS Office suites and leading CRM tools such as Salesforce.
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Chennai, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 35,00,000 - ₹ 45,00,000Job DescriptionWe are seeking a skilled Customer Support Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and resolving issues in a timely and professional manner.The ideal candidate will have excellent communication skills, with the ability to work...
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Senior Customer Service Representative
4 days ago
Chennai, Tamil Nadu, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000Job Title: Senior Customer Service RepresentativeThis is a full-time on-site role for a highly skilled customer service professional based in Chennai.The primary responsibility of the job involves day-to-day interactions with customers to resolve their concerns promptly and effectively.Additionally, you will be working closely with the support team to...
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Customer Experience Advocate
3 days ago
Chennai, Tamil Nadu, India beBeeCommunication Full time ₹ 30,000As a Customer Service Representative, your role will be to provide exceptional customer service via voice communication, ensuring a positive experience for our customers.
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Senior Customer Experience Manager
3 days ago
Chennai, Tamil Nadu, India beBeeCustomerService Full time ₹ 36,00,000 - ₹ 40,00,000Job Overview">We are seeking an experienced customer service professional to lead a team of support representatives.The ideal candidate will possess excellent communication and leadership skills, with the ability to resolve complex customer complaints efficiently.This role requires a strong focus on process improvement, with a keen eye for identifying...
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Customer Service Representative
6 days ago
Chennai, Tamil Nadu, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 12,00,000Job Title:Customer Service RepresentativeJob Summary:We are seeking a highly skilled and motivated Customer Service Representative to provide exceptional customer service and support to our clients.
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Chief Customer Experience Specialist
3 days ago
Chennai, Tamil Nadu, India beBeeCustomerService Full time ₹ 30,00,000 - ₹ 40,00,000Customer Service Representative JobThe Customer Service Representative will provide exceptional customer support, ensure customer satisfaction, and deliver a positive customer experience.This role involves interacting with customers, addressing their inquiries and concerns, and providing timely and efficient solutions.
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Customer Service Representative
4 days ago
Chennai, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 30,00,000 - ₹ 60,00,000Job TitleCustomer Service RepresentativeWe are seeking a skilled and customer-focused individual to join our team as a Customer Service Representative. The ideal candidate will have excellent communication skills, a strong ability to work in a fast-paced environment, and a passion for delivering exceptional customer experiences.As a Customer Service...
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Customer Service Representative
2 days ago
Chennai, Tamil Nadu, India beBeeCommunication Full time ₹ 4,00,000 - ₹ 8,00,000Job Opportunity: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The ideal candidate will possess strong communication skills, be adaptable to changing situations, and have the ability to work well under pressure.This is an exciting opportunity for...
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Customer Service Representative
1 day ago
Chennai, Tamil Nadu, India beBeeCustomer Full time ₹ 32,00,000 - ₹ 48,00,000Job Title: Customer Service RepresentativeWe are seeking a skilled professional to handle customer inquiries and provide timely resolutions.Key Responsibilities:Manage a team of representatives offering customer support, ensuring excellent service deliveryOversee the customer service process, identifying areas for improvementResolve customer complaints...
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Customer Experience Representative
2 days ago
Chennai, Tamil Nadu, India beBeeData Full time ₹ 18,00,000 - ₹ 25,00,000Customer Experience RoleThis position involves working with customer feedback to improve our products and services. Requirements:VOC (Voice of Customer) skillsMedallia experienceData analysis skills in ExcelPower point presentation skillsKey Benefits:Immediate start availableFlexible notice period up to 15 daysOpportunity to work with a variety of customers...