Settlement Services Associate
1 week ago
Job Summary
The Settlement Services Associate will be responsible for communicating effectively with external stakeholders, handling objections, and scheduling closings. The ideal candidate will have a minimum of 2 years' experience in the REO settlement or Originations process and possess detailed knowledge of REO and state-level requirements.
Key Responsibilities
- Communicate with borrowers, selling agents, lenders, and attorneys
- Handle inbound and outbound calls, including objection handling
- Schedule closings and arrange notaries
- Prepare HUD and CD documents, balance with lenders, and track closing deadlines
- Review title commitments and prepare closing packages
- Review tax statements and prorate taxes
- Review HOA and lien payoffs
- Disburse funds and understand funding knowledge
- Contribute to maintaining a positive customer experience
Requirements
- Graduate in any discipline
- Minimum 2 years' experience in REO settlement or Originations
- Detailed knowledge of REO and state-level requirements
- Ability to work on multiple files simultaneously and meet SLA
- Ability to work with cross-functional teams
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