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2 days ago
The role of a Dental Financial Operations Specialist is crucial in maintaining the accuracy and efficiency of financial data. This position ensures seamless payment processing, adjustments, and reconciliations to support revenue cycle operations.
Key Responsibilities:- Post insurance payments, electronic remittances, and patient payments into dental billing software accurately.
- Reconcile deposits with bank statements and daily payment reports to ensure all transactions are accounted for.
- Review Explanation of Benefits (EOBs) and electronic remittance advices (ERAs) to identify underpayments, overpayments, and denials.
- Flag and escalate discrepancies or trends in denials or payment issues to the relevant department.
- Post adjustments according to payer contracts and internal policies.
- Maintain the accuracy of patient accounts and balances.
- Collaborate with the appeals or collections team for timely resolution of denied or unpaid claims.
- Adhere to HIPAA compliance and maintain patient confidentiality at all times.
- Achieve daily and monthly productivity and accuracy goals.
- Collect and download EFTs and ERAs from insurance portals and clearinghouses efficiently.
- At least 2 years of experience in payment posting.
- Familiarity with dental management software.
- Excellent attention to detail and numerical skills.
- Strong communication and interpersonal abilities.
- Ability to work independently and prioritize tasks effectively.
- Full English proficiency.
- Proficiency in Microsoft Office and Google Suite applications.
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