
Dental Surgery Liaison Specialist
2 weeks ago
About this role:
We are looking for a Patient Engagement Specialist with a background in dental surgery to lead our patient interaction and engagement initiatives. The role involves building strong relationships with patients, ensuring seamless communication, and driving high-quality patient experience.
Key responsibilities include resolving customer queries related to dental products or services, liaising between dentists/customers and internal product teams, identifying upselling and cross-selling opportunities, conducting regular follow-ups to ensure high levels of customer satisfaction, and creating and maintaining documentation for customer support cases.
Requirements include a dental surgery degree, strong communication and interpersonal skills, being empathetic, patient-focused, and detail-oriented, ability to manage multiple cases and ensure timely follow-ups, prior experience in patient care, dental consultation, or healthcare management, and proficiency in MS Office/CRM tools.
Patient-focused work environment
- Opportunity to work closely with leading dental professionals
- Competitive salary package
This is a dynamic and rewarding role that offers the chance to make a real impact on patients' lives.
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