Native Japanese Language Specialist for Client Facing Roles
6 days ago
We are seeking a highly skilled Native Japanese Language Specialist to join our team in Pune/Bangalore. This is an excellent opportunity to work with a leading technology company, Zensar Technologies.
About the RoleThe successful candidate will be responsible for providing exceptional client-facing language support in Japanese, leveraging their strong communication and transactional skills. They will work independently on customer transactions from end to end, utilizing multiple tools, knowledge management, and self-help resources.
Key Responsibilities:- Provide high-quality language support to clients via voice or chat channels in Japanese
- Work independently to manage customer transactions from start to finish
- Utilize case management systems, email, chat, and Windows-based applications to accomplish tasks
- Maintain detailed records of transactions and interactions
To succeed in this role, you should possess:
- Native-level proficiency in Japanese language and culture
- Strong communication and interpersonal skills
- Ability to think critically and solve problems efficiently
- Proficiency in MS Excel, including V-lookup, Pivot tables, and formulas
- Familiarity with case management systems and other relevant tools
As a valued member of our team, you can expect:
- A competitive salary: ₹12,00,000 - ₹18,00,000 per annum (approximately $16,200 - $24,300 USD)
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- Opportunities for growth and advancement
Please submit your application through our website.
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