Native Japanese Language Specialist for Client Facing Roles

6 days ago


Pune, Maharashtra, India Zensar Technologies Full time
Job Overview

We are seeking a highly skilled Native Japanese Language Specialist to join our team in Pune/Bangalore. This is an excellent opportunity to work with a leading technology company, Zensar Technologies.

About the Role

The successful candidate will be responsible for providing exceptional client-facing language support in Japanese, leveraging their strong communication and transactional skills. They will work independently on customer transactions from end to end, utilizing multiple tools, knowledge management, and self-help resources.

Key Responsibilities:
  • Provide high-quality language support to clients via voice or chat channels in Japanese
  • Work independently to manage customer transactions from start to finish
  • Utilize case management systems, email, chat, and Windows-based applications to accomplish tasks
  • Maintain detailed records of transactions and interactions
Requirements

To succeed in this role, you should possess:

  • Native-level proficiency in Japanese language and culture
  • Strong communication and interpersonal skills
  • Ability to think critically and solve problems efficiently
  • Proficiency in MS Excel, including V-lookup, Pivot tables, and formulas
  • Familiarity with case management systems and other relevant tools
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary: ₹12,00,000 - ₹18,00,000 per annum (approximately $16,200 - $24,300 USD)
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • Opportunities for growth and advancement
Contact Information

Please submit your application through our website.



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