Highly Technical System Administrator

5 days ago

Bengaluru, Karnataka, India beBeeSystemAdministrator Full time ₹ 1,04,000 - ₹ 1,30,878
Job Overview

This is a highly technical position that requires expertise in system administration, network protocols, and web server management.

The ideal candidate will have strong analytical and problem-solving skills, with the ability to work effectively with clients and internal teams.

Key Responsibilities
  • Provide second-level support for application and infrastructure issues, ensuring timely resolution or escalation to the appropriate team.
  • Troubleshoot and resolve common technical problems related to operating systems, networks, and applications.
  • Communicate with clients via email, chat, and phone to provide updates and resolve issues.
  • Train junior members in the team on technologies and advanced troubleshooting.
  • Document root cause analyses for recurring incidents and create knowledge base articles to share solutions with internal teams and clients.
Required Skills
  • At least 3 years of experience in IT support, system administration, or a related field.
  • Familiarity with ticketing systems such as ADO and Salesforce.
  • Proficiency in Windows or Linux operating systems.
  • Basic understanding of network protocols (TCP/IP, DNS, DHCP).
  • Experience in web server management and associated troubleshooting.
  • Basic knowledge of SQL (writing basic queries).
  • PowerShell scripting skills for automation and troubleshooting.
  • Familiarity with Microsoft Azure or Amazon Web Services (AWS) cloud platforms.
Preferred Skills
  • Understanding of virtualization technologies (e.g., VMware, Docker).
  • Knowledge of CI/CD pipelines and automation tools.

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