Technical Expert

5 days ago


Vijayawada, Andhra Pradesh, India beBeeExpertise Full time ₹ 8,00,000 - ₹ 20,00,000

Job Description

Technical Support Role

We seek an individual to provide expert technical support via phone to our global customer base.

  • Deliver timely and effective resolutions to customer issues while maintaining high levels of satisfaction.
Key Responsibilities
  • Handle basic technical assistance queries related to telecom, VoIP, networking, and communication services.
Required Competencies:
  • Networking: Strong understanding of networking concepts.
  • Computer Proficiency: Advanced knowledge of computer hardware and software.
  • Operating Systems: Working knowledge of Windows and macOS, as well as mobile operating systems like Android and iOS.
Essential Skills:
  • Communication: Excellent listening skills with the ability to resolve customer issues efficiently.
  • Customer Focus: Demonstrates empathy and patience in challenging situations.
  • Learning Orientation: Continuously seeks to stay updated on relevant products and technologies.
Experience Required:

Open to freshers and experienced candidates. Preference given to those with experience in BPO or the service industry.


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