
Geospatial Data Management Specialist
2 days ago
Seeking an experienced Geodatabase Analyst to support strategic customers.
The ideal candidate will have experience with ArcGIS Enterprise and related technologies.
Key Responsibilities Include:
- Handling geospatial data management and usage as a subject matter expert.
- Providing solutions and addressing technical issues reported by customers.
- Delivering product trainings to customers over remote and onsite platforms.
- Installation, configuration, and version management of enterprise geodatabases.
- Maintaining ArcGIS Enterprise health and performance, scheduled backup monitoring, etc.
- Documenting comprehensive case resolution steps, suggestions, and workaround solutions.
Excellent customer communication, management, and presentation skills.
Establishing trust and relationship with Esri users and acting as a GIS SME for the customer.
Experience with Esri software and strong problem-solving and analytics skills in addressing and resolving technical issues of ESRI mainly ArcGIS Enterprise, ArcGIS Desktop, ArcGIS Online, and ArcGIS Runtime and Field Apps.
Strong problem-solving and analytics skills in addressing and resolving technical issues of ESRI and its inter-related technologies.
M.Sc / M.Tech / M.Sc. in GIS, Geography, Geology, Environmental Science, Computer Science, Management Information Systems, or any other relevant field.
Desirable experience: Background in software support or technical customer service with direct end-user contact, hands-on experience in working with Enterprise Geodatabases, Versioning, Replication, and Installation, Configuration, and performance tuning.
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