Supporting AV Excellence

2 days ago

Mumbai, Maharashtra, India beBeeAudioVisual Full time ₹ 18,00,000 - ₹ 25,00,000

Job Title:

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AV Systems Support Specialist

Job Description:

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We are seeking a skilled AV systems support specialist to manage, support, and maintain audio-visual systems ensuring seamless day-to-day operations of meetings, conferences, and events. The engineer will serve as the primary technical point of contact, ensuring high standard of AV service delivery.

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Key Responsibilities:

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  • Manage and support AV systems in various meeting rooms, conference spaces, and event areas.
  • Set up, test, and operate AV equipment (video conferencing, projectors, displays, microphones, speakers, control systems, etc.).
  • Provide live event support including presentations, hybrid meetings, and townhalls.
  • Diagnose and resolve AV system issues in real-time with minimal disruption.
  • Coordinate with remote support teams and vendors for escalations.
  • Perform routine checks, system reboots, and preventive maintenance.
  • System Administration:
  • Manage and monitor AV equipment health, firmware updates, and usage reports.
  • Ensure VC platforms (Zoom, MS Teams, Webex, etc.) integrate smoothly with in-room technology.
  • Maintain asset records, documentation, and SOPs.
  • Client Relationship & Communication:
  • Act as the primary onsite AV contact for clients.
  • Provide technical guidance and training to end-users.
  • Deliver a consistent, professional experience aligned with client expectations.
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Required Skills & Experience:

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  • Technical Skills:
  • Strong knowledge of AV systems: Crestron, AMX, Extron, Poly, Cisco, Logitech, Biamp, QSC, Shure, etc.
  • Proficiency in video conferencing platforms: Zoom, MS Teams, Webex.
  • Familiarity with AV over IP, signal flow, DSPs, and control systems.
  • Experience:
  • 3–6 years of hands-on AV support experience required with Polycom, Logitech, and Videowall Controller technology.
  • Support NOC, board rooms, cafeterias, training & reception.
  • Experience in live event production and hybrid meeting setups.
  • Soft Skills:
  • Excellent troubleshooting and problem-solving ability.
  • Strong communication and customer service orientation.
  • Ability to work independently and handle pressure in live environments.
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Immediate Action Required:

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Candidates should send their resume to hr@presentationpeople.in

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