
Product Excellence Manager
1 week ago
About This Role
As a key member of our global team, committed to driving innovation and excellence, we value diversity and inclusivity, offering employees the opportunity to thrive in a dynamic environment.
Job Overview
- Support market units on product quality and compliance matters, ensuring alignment with regional and national regulations.
- Oversee product quality case management, reporting, claim handling, deviation reporting, sales stops, and recalls, maintaining rigorous standards.
- Contribute to business planning by integrating product quality and compliance insights for strategic direction, enhancing our market position.
- Foster collaboration and knowledge sharing across functions to ensure end-to-end product quality, safety, and compliance, promoting an open culture.
- Drive change and lead teams in complex business environments, leveraging risk assessment and mitigation expertise.
- Evaluate and ensure compliance with local laws, regulations, and standards, upholding our values-driven approach.
Key Responsibilities
- Lead cross-functional teams, driving process improvement and quality enhancement initiatives.
- Assess and mitigate risks, ensuring operational excellence and regulatory adherence.
Requirements
- Qualifications in Law, Sales, Business Management, or relevant experience are highly valued.
- A minimum of 10 years' experience in Compliance/Product Quality is essential.
- Experience in retail, commercial, and strategic business planning, preferably in the home furnishing sector, is preferred.
The Ideal Candidate
Will have a deep understanding of business complexity and the critical role of quality and compliance, possessing excellent leadership skills.
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