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Site Reliability Engineering Team Lead

7 days ago

Hyderabad, Telangana, India CyberArk Full time

What You'll Do

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You will lead and manage a team of Site Reliability Engineers, focusing on ensuring the reliability, performance, and scalability of CyberArk's saas services and AWS infrastructure. This role involves a combination of technical expertise, leadership, and collaboration to meet the organization's reliability and availability goals.

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Responsibilities

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  • Team Leadership: Lead, mentor, and develop a team of Site Reliability Engineers, providing guidance and support in their daily work. Set clear performance goals and expectations for the team, and conduct regular performance reviews.\
  • Incident Management: Develop and maintain an incident response plan to minimize downtime and service disruptions. Lead the team in responding to and resolving critical incidents, ensuring post-incident reviews to prevent future occurrences. Participate in an on-call rotation schedule to provide 24/7 support for critical incidents and escalations.\
  • Monitoring and Alerting: Implement and maintain robust monitoring and alerting systems to proactively identify and address performance and reliability issues. Continuously refine alerting thresholds to minimize false alarms and maintain service reliability.\
  • Cost Optimization: Execute regular cost optimization audits. Work closely with infrastructure and development teams to forecast and plan for future capacity needs to ensure that the infrastructure can handle traffic growth.\
  • SOPs: Maintain comprehensive documentation for SRE processes and procedures. Provide training and knowledge sharing sessions to improve the overall technical expertise of the team.\
  • Strategy and Planning: Define and execute a strategic vision for site reliability engineering, including setting objectives, goals, and key performance indicators. Collaborate with cross-functional teams to align SRE efforts with business objectives and priorities.