
Travel Claims Specialist
7 days ago
Shape the Future of Work with Genpact
Job Description:We are looking for a highly skilled professional to handle travel claims of medical treatment, hospitalization, trip cancellation, baggage/personal items loss and other related matters. The ideal candidate will have in-depth knowledge of US travel claims processing and travel industry.
The successful candidate will be responsible for handling varied volumes of workloads, reaching targets and deadlines on a timely basis, and identifying duplicate or inappropriate claims and taking actions accordingly.
Responsibilities:- End-to-end knowledge of travel claim lifecycle
- Identify and take action on duplicate or inappropriate claims
- Handle varied volumes of workloads and meet targets and deadlines
- Experience in handling new transitions and phasing from strategic assessment to operations set up with zero surprise delivery
- Build positive collaborations across business and technical communities
- Participate in improvement initiatives for business divisions
- Develop contingency strategies and plans for staffing changes
- Minimum qualification: Any graduate except technical
- Excellent P&C Insurance knowledge
- Proven experience in domain
- Excellent analytical skills
- Ability to multitask and prioritize activities
- Ability to work independently
- Transition and operations set up experience
- Experience in front-ending with customer
At Genpact, we offer a dynamic work environment that values respect and integrity, customer focus, and innovation. We are committed to creating a workplace that is inclusive and equitable for all employees.
As a member of our team, you will have the opportunity to work with cutting-edge technology, collaborate with talented professionals, and contribute to the success of our clients.
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