Flight Operations Specialist

5 days ago

Thoothukudi, Tamil Nadu, India beBeeTravel Full time ₹ 12,00,000 - ₹ 15,00,000

Deliver seamless air travel experiences with precision and discretion.

The ideal candidate will oversee end-to-end flight bookings, intricate itineraries, and exceptional support for discerning clients. Working across continents and carriers, this professional will ensure each ticket is issued accurately, fares are optimized, and every request is handled promptly.

Key Responsibilities
  • Manage flight bookings, exchanges, cancellations, and ticket issuance via GDS platforms.
  • Coordinate complex multi-city, international, and round-the-world itineraries.
  • Apply airline fare rules and interline agreements to deliver optimal results for clients.
  • Action PNRs in line with defined SLAs and maintain complete documentation across systems.
  • Facilitate fare optimization, refunds, and fare disputes directly with airline partners.
  • Handle special service requests: seat preferences, unaccompanied minors, meals, medical needs, and urgent ticketing issues.
  • Lead Debit Memo Management: Investigate and respond to ADMs swiftly, identify root causes, and implement preventive measures.
  • Collaborate cross-functionally to reduce ADM occurrences through staff training, documentation, and process improvements.
  • Own BSP and ARC workflows with precision - from airline invoicing to reconciliation and reporting.
Requirements
  • 5+ years of experience in flight ticketing for high-net-worth individuals, travel agencies, OTAs, or corporate desks.
  • Proficiency in at least one GDS platform (Sabre, Amadeus, Galileo).
  • Deep understanding of international travel, fare construction, and route planning.
  • Expertise with BSP, ARC, PNR management, ticket issuance, and airline invoicing.
  • IATA Foundation or Consultant Certification required.
  • Polished verbal communication, attention to detail, and calm under pressure.
  • Bonus: Experience in luxury travel, private aviation, or VIP ticketing.
Benefits
  • Earn a competitive salary that reflects your expertise and contribution.
  • Enjoy a dynamic work environment where excellence is valued.
  • Work on projects that shape the future of luxury travel.
  • Participate in ongoing training and development opportunities.
  • Relish a comprehensive benefits package including health insurance and fresh meal options.
Why This Opportunity?

This role presents an opportunity to be part of a forward-thinking team in a rapidly evolving industry. As a key member, you will have real ownership over shaping the future of luxury travel and contributing to the company's growth and success.

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