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About Best Infosystems Ltd.
Best Infosystems Ltd. is a leading provider of technology solutions, committed to delivering innovative and customer-centric services.
Job Title: Conversational AI Solutions Architect
Location: Bangalore / Mangalore - Hybrid
We are seeking an experienced Conversational AI technical lead to join our team as a Conversational AI Solutions Architect. As a trusted partner to our clients' enterprise customers, you will play a pivotal role in leading conversational AI projects with excellence.
Key Responsibilities:
- Design and Architecture of the product/solution across various technologies using concepts of AI, NLP, ML, Cognitive to develop Chatbots/Agent Assist/Virtual Assistant in accordance with standard design principles and conventions.
- Leading complex AI/ML, GenAI, Conversational AI projects.
- Strong Technical background in delivery of AI-enabled Bot solutions and lead the delivery of large-scale conversational AI projects, ensuring successful implementation and integration.
- Collaborate with cross-functional teams to develop well-engineered, tested, and documented software libraries and applications using Python, JavaScript, and cloud technologies.
- Strong exposure to the latest trends and technologies of AI and Bot to propose the right Architecture for products and solutions.
- Commitment to high-quality customer service and attention to detail.
Requirements:
- Bachelor's degree in Computer Science / Software Engineering or a related field with minimum 10 years of experience with hands-on experience in building AI-based conversational bot.
- Hands on experience in Bot platform/frameworks like Kore.ai, IBM Watson, Microsoft Bot Framework, Dialogflow, Amazon Alexa, Google Assistant, etc.
- Strong background in Python, JavaScript, and front-end technologies.
- Solid understanding of API development, cloud services (Azure), and solution architecture.
- Hands on experience in working on projects related to Gen AI, LLM, AI/ML, RAG, Conversational AI (Voice & Text), API Integration, Prompt Engineering.
- Familiarity with chatbots, voice enabled devices, or other conversational channels and integrations with various social channels like Slack, FB, Twitter, Skype, MS Teams etc.
Salary: ₹ 50-60 Lakhs per annum
