
Senior Account Receivable Specialist
13 hours ago
We are seeking a skilled and detail-oriented professional to fill the role of Accounts Receivable Manager.
- Key Responsibilities:
- Oversee the Order to Cash (O2C) process including billing, collections, and dispute resolution.
- Ensure accurate and timely invoicing as per Service Level Agreements (SLAs), with all supporting documentation.
- Review client contracts to prevent any discrepancies in invoicing.
- Proactively identify and resolve issues such as billing errors, late payments, and AR reconciliations.
- Communicate with clients via email and phone for collection of overdue payments.
- Record customer feedback and facilitate prompt resolution.
- Coordinate with internal teams (Sales, Operations, Tax) for timely issue resolution.
- Ensure achievement of team Key Performance Indicators (KPIs) and individual deliverables.
- Monitor and manage collections in line with contract Time-to-Achieve (TATs).
- Generate accurate and timely reports for collections.
- Raise payment release requests to Treasury for salary disbursements to associates.
- Conduct client visits as required.
- Identify and escalate high-risk accounts to management.
- Drive continuous process improvements and best practices.
- Prepare monthly and quarterly management reports.
- Maintain accurate records of invoices, payments, and related correspondence.
Qualifications Required:
- Graduate in Commerce. MBA Finance will be preferable.
- Proficient in MS Office applications, especially in MS Excel.
This role requires strong analytical skills, excellent communication skills, and the ability to work under pressure. The ideal candidate will have experience in accounts receivable and a strong understanding of e-invoicing, GST, TDS, and GST-TDS compliance.
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