
IT Enterprise Applications Specialist
2 days ago
Position Summary:
The IT Application Manager will be accountable for managing and ensuring seamless operations of all academic, administrative, and enterprise IT applications.
- Manage the end-to-end lifecycle of enterprise applications.
- Ensure high availability, reliability, and security of all academic and administrative applications.
Key Responsibilities:
Application Management & Operations
- Deploy, configure, upgrade, integrate, and optimize performance of enterprise applications.
- Oversee issue resolution, incident management, and root cause analysis for application-related problems.
Stakeholder Engagement
- Partner with academic leaders to understand requirements and deliver effective IT solutions.
- Act as the primary liaison with application vendors and service providers.
Strategic Planning & Governance
- Define and execute the application roadmap in alignment with institutional goals.
- Establish governance standards, documentation, and compliance with IT policies.
Integration & Data Management
- Drive seamless integration of CRM, SIS, LMS, ERP, HRMS, and other systems.
- Maintain data integrity, consistency, and accessibility across platforms.
Required Skills & Qualifications:
- Bachelor's degree in Computer Science or a related discipline (Master's preferred).
- 15+ years of experience in IT application management, ideally in higher education environments.
- Expertise in managing enterprise applications, including Salesforce CRM, ERP, SIS, LMS, and related systems.
- Strong experience in application integration, vendor management, and IT governance.
Benefits:
Opportunity to work on complex IT projects, driving innovation and growth.
Chance to lead teams and manage strategic initiatives.
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