Senior Product Manager
1 month ago
About the Role
Tide is seeking a highly skilled Senior Product Manager to lead our Billing platform globally. As a key member of our Member Engagement Marketing (MEM) team, you will be responsible for defining the vision and strategy for the future of our Billing Platform, collaborating with all product areas to successfully bill and charge our users.
Key Responsibilities
- Defining the vision and strategy for the future of Tide's Billing Platform
- Collaborating with all product areas to successfully bill and charge our users
- Continuously prioritizing the product backlog and working closely with the Engineering team on delivery
- Helping improve ways of working and day-to-day processes to align multiple stakeholders with complex billing issues
- Monitoring and owning KPIs for billing and charges, making data-driven decisions and recommendations for process improvement
- Leading creative solutions to make our billing and charging processes a USP for Tide, collaborating with UX and design to consider potential enhancements
Requirements
- Several years of experience as a Product Manager, ideally focusing on billing platforms and payment rails
- Confident problem-solving skills with great logic and reasoning
- Comfortable working with legal and finance stakeholders to ensure regulatory requirements are complied with
- Strong understanding of the business market and its unique billing requirements
- Customer-centric mindset with a focus on delivering exceptional user experiences
- Able to bridge the gap between business stakeholders and technical teams, working closely with technical product requirements
- Practical agile product development experience
- Experience working across multiple engineering teams, managing and understanding technical requirements
- Experience working in a start-up, scale-up, or fast-paced, dynamic environment
What We Offer
- Competitive salary
- Self & Family Health Insurance
- Term & Life Insurance
- OPD Benefits
- Mental wellbeing through Plumm
- Learning & Development Budget
- WFH Setup allowance
- 15 days of Privilege leaves
- 12 days of Casual leaves
- 12 days of Sick leaves
- 3 paid days off for volunteering or L&D activities
- Stock Options
Tidean Ways of Working
Tide champions a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
Tide is a Place for Everyone
Tide believes that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity, or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success.
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