Senior Product Director

3 weeks ago


Delhi, Delhi, India Weekday Full time

Senior Product Director

We are seeking an experienced Senior Product Director to lead and drive the development and optimization of post-order processing workflows at Weekday. The ideal candidate has a deep understanding of ecommerce logistics and post-order operations, including order management systems, returns, exchanges, and fulfillment.

Key Responsibilities:

  • Product Strategy: Define and drive the product vision, strategy, and roadmap for post-order processing, ensuring alignment with overall company objectives.
  • Post-Order Optimization: Lead the development of solutions to improve order tracking, fulfillment, returns, exchanges, and customer service processes.
  • Cross-Functional Collaboration: Work closely with engineering, design, operations, customer support, and other teams to implement product improvements.
  • Data-Driven Decision Making: Use data analytics and customer insights to identify opportunities for process automation, efficiency improvements, and enhanced customer satisfaction.
  • Stakeholder Management: Act as the main point of contact for internal and external stakeholders, providing updates on product milestones and progress.
  • User-Centric Approach: Ensure the post-order experience is seamless and user-friendly by consistently gathering feedback and iterating on product features.
  • Market & Industry Trends: Stay updated on industry trends, competitor activities, and new technologies that impact post-order processing.

Key Qualifications:

  • Experience: 5 years of experience in product management with a focus on post-order processing, ecommerce, or logistics.
  • Technical Knowledge: Strong understanding of order management systems (OMS), warehouse management systems (WMS), and fulfillment operations.
  • Data Analytics: Experience in leveraging data and metrics to drive product decisions and optimizations.
  • Leadership: Proven ability to lead cross-functional teams and manage multiple stakeholders.
  • Problem-Solving: Strong analytical and problem-solving skills with the ability to identify and implement process improvements.
  • Communication: Excellent written and verbal communication skills with the ability to translate complex processes into user-friendly experiences.
  • Education: Bachelor's degree in Business, Engineering, or related field. MBA or advanced degree is a plus.

Preferred Skills:

  • Familiarity with automation technologies in post-order processing.
  • Experience in working with third-party logistics (3PL) partners.
  • Understanding of returns and reverse logistics workflows.

This role is ideal for a seasoned product manager looking to take on a leadership role in post-order processing and ecommerce logistics at Weekday.



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