Digital Payments Specialist

2 days ago


Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 30,00,000 - ₹ 50,00,000
Support Professional

This position is part of the payments team, responsible for developing and maintaining payment products.

Main Responsibilities:
  • Mentor junior support engineers on day-to-day activities
  • Deploy software in staging and production environments
  • Resolve incoming tickets, including extensive troubleshooting tasks, covering multiple products and services
  • Work on operations-driven coding projects, primarily in Python, Perl, or shell scripts, web technologies
  • Develop tools to aid operations
  • Status reporting and ownership of digital products
  • Customer notification and workflow coordination to maintain service level agreements
  • Collaborate with support teams for handing-off or taking over active support issues and creating a team-specific knowledge base
Requirements:
  • At least 1 year of software development experience, or 2 years of technical support experience
  • Experience troubleshooting and debugging systems
  • Unix and Java expertise
  • Scripting skills in modern languages (Kotlin)
  • Agile/scrum workflow experience
  • Experience documenting findings


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